We Process all Warranty & Repair Claims from the moment they come in. Fill out the Form Below.
*Even if your Product is out of warranty, we still offer services to repair or update your products.
Tent Frames Warranties
- 57mm Super Tough Frames, 2 Year
- 40mm HD Tough or Tough Colour Frames, 2 Year
- 30 mm Lite Tough Frames, 1 Year
- Economy Frames & Other Frames not Listed, 6 Months
Each Tent Warranty Guarantees is against Manufactures Defects.
- 1 Year on 600D Polyester Material
- 2 Years on PVC Materials
- Any canopy or Tent Accessory is 90 Days.
- Nylon or Knitted polyester flags, poles and accessories is 30 Days.
Very limited or no Warranty applied on items not listed here.
We are here to please our clients. We review all cases, on a case by case basis. Please don’t force us to fix your mistakes.
Please remove products from outside before Bad weather strikes. We are not responsible for careless actions.
WARRANTIES DON’T APPLY AGAINST MOTHER NATURE, EXTREME CONDITIONS OR INSURANCE RELATED ISSUES.
Warranties become void if you neglect regular maintenance of your products.
Serving the United States Coast to Coast
We Also Ship to Canada & Many International Countries
1-888-988-5513 (USA or Canada)
Dealers & Resellers Canada 416-639-2580
Dealers & Resellers USA 315-401-7766
Call Center Hours. 8 AM – 9 PM, EST, Monday-Friday.
Internet orders & Emails are processed 24 hours a day.
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